Manage service charges and property funds
Keep money collected for property costs separate from income.
Service funds / Landlord bills
Before you beginUse an agency workspace and confirm the service-charge agreement.

Follow the steps
- 01
Review the owner’s service bills and whether contributions come from direct payments or deductions from collected rent.
- 02
Record a direct contribution against the correct service bill. Use the service receipt option where one payment covers several bills.
- 03
Check that a rent deduction already funding the service charge is not also treated as a new direct-payment debt.
- 04
Record property costs against the service fund only when that fund paid.
- 05
Review contributions, spending and the current fund balance in the service-fund view and reports.
Check the result
The fund shows money available for property costs without presenting it as agency profit.
Keep going
Still need help?
Tell support which screen you are on, what you expected and what happened. Include a bill or receipt number where useful. Never send passwords, payment credentials or email confirmation links.
Contact support →Open your workspace →