Costs and owners · Agency

Manage owner accounts and payouts

Explain gross rent, fees, costs and amounts payable to each landlord.

Reviewed 12 November 2026 · Step-by-step guide

Where to start

Landlords → Open landlord account

Before you begin

Use an agency workspace. Check rent receipts, fee policies and expenses first.

RentRows owners screen with fictional example records; Landlords → Open landlord account — Fictional example records. Select the screenshot to open it at full size. Your names, dates and balances will differ.

Follow the steps

01
Open the owner account and review gross rent received, management/service deductions, landlord-funded costs and earlier payouts.
02
Check fees against the saved policy that applied to each period. Percentage fees use the agreed base; expenses are tracked separately.
03
Review the remaining recorded balance. Compare it with your bank or cash records before paying.
04
Make the actual transfer, then record the payout with amount, date and genuine reference.
05
Use Reports for a dated landlord statement. Add a cash collection acknowledgment only if needed.

Check the result

The owner can see a clear statement from rent collected through to payouts.

Keep going

Still need help?

Tell support which screen you are on, what you expected and what happened. Include a bill or receipt number where useful. Never send passwords, payment credentials or email confirmation links.

Contact support →Open your workspace →