M-Pesa

Connect an approved M-Pesa Paybill

Understand setup, the one-time fee and live activation.

Reviewed 12 November 2026 · Step-by-step guide

Where to start

Payments → M-Pesa inbox / Contact support

Before you begin

The workspace must control the Paybill or have approved access from its operator.

RentRows mpesa screen with fictional example records; Payments → M-Pesa inbox / Contact support — Fictional example records. Select the screenshot to open it at full size. Your names, dates and balances will differ.

Follow the steps

01
Contact support to request Paybill setup. USD 9.99 is charged once per workspace, not per payment and not monthly.
02
The Paybill owner supplies approved Daraja connection details through the agreed secure setup process. Do not send keys through ordinary email or chat.
03
The developer checks authorisation and existing integrations, tests credentials and registers payment notifications. A sandbox test is not live activation.
04
Production needs an approved live Paybill, a verified real incoming payment and a paid or explicitly waived setup fee.
05
After activation, use the M-Pesa inbox to review receipts. Optional bill-number automation must be enabled for that specific connection.

Check the result

An authorised active connection can receive payments into your own Paybill and retain a receipt in RentRows.

Keep going

Still need help?

Tell support which screen you are on, what you expected and what happened. Include a bill or receipt number where useful. Never send passwords, payment credentials or email confirmation links.

Contact support →Open your workspace →