Match Paybill payments using a bill number

Follow the steps

1. 01

   Send the individual invoice with its exact bill number, for example INV-26-00042. The payer uses that number as the Paybill account number.

2. 02

   The payer checks the Paybill, account number and amount on M-Pesa before confirming. A relative or other third party can pay using the same bill number.

3. 03

   RentRows receives the notification and waits for independent provider verification before posting real accounting. Recovery normally checks on the next scheduled run, up to about 15 minutes; the match is not an instant confirmation.

4. 04

   When the reference matches one eligible bill in this workspace, the system allocates up to the unpaid balance and uses the existing accounting rules.

5. 05

   Review exceptions in the inbox. Unknown references, already settled/cancelled bills, verification delays and duplicate manual records need attention. An overpayment stays visible as unassigned money.

6. 06

   Check the updated bill and receipt. Use manual assignment for a payment covering multiple bills, a combined invoice or an unclear reference.

Check the result

A verified payment can settle a bill without manual re-entry, and the audit history explains the allocation.

Keep going

• Connect an approved M-Pesa Paybill →
• Review, assign and recover M-Pesa receipts →
• Correct mistakes, waive debts and review approvals →